Taylor Farms' 22 North American facilities, including Salinas leafy greens processing, suffer from Dynamics 365's clunky work order handling amid ERP modernization for 4,000 users and 30,000 devices.
Schedule Taylor Farms Demo Now
As North America's top fresh-cut produce manufacturer with 14 operating companies across U.S. and Mexico, Taylor Farms relies on Salinas headquarters and seasonal Yuma operations for high-volume salad and greens production. Without dedicated CMMS, Microsoft Dynamics 365 Supply Chain Management forces maintenance teams to juggle reactive repairs on processing lines, coolers, and wash systems amid rapid growth and post-fire rebuilds.
In fast-paced food processing, Taylor Farms maintenance teams waste hours navigating Dynamics 365 Supply Chain Management's rigid interfaces for simple tasks like logging cooler breakdowns or conveyor repairs. This delays triple-wash system fixes critical for leafy greens output. No mobile access means technicians leave tools behind, spiking downtime during Salinas harvest peaks.
Microsoft Dynamics 365 Supply Chain Management lacks CMMS-level visibility into processing equipment health across 22 facilities, forcing reactive fixes on high-speed cutters and packaging lines. Seasonal shifts from Salinas to Yuma expose blind spots in asset history, risking FDA compliance and spoilage. Maintenance planners can't predict failures amid 30,000 connected devices.
Dynamics 365 Supply Chain Management doesn't natively sync maintenance data with IBM Blockchain for traceability or CommandLink ITSM, creating silos that slow root-cause analysis on contamination risks. Finance teams in Dynamics 365 Finance pull manual reports, inflating costs during ERP upgrades. This hampers Taylor Farms' sustainability goals like water reuse circuits.